TERMS & CONDITIONS | PAYMENT | MARKETING POLICY
Global Hospitality Solutions (GHS)
Website: www.globalhospitalitysolution.com
These policies apply to all guest events, corporate events, conferences, meetings, hotel bookings, hospitality services, and marketing communications managed by GHS.
2. Mandatory Guest Identification
Indian Nationals: Passport / Driving Licence / Voter ID
Foreign Nationals: Passport & valid Visa
PAN Card mandatory for cash payments of INR 25,000 and above
3. Reservation & Rate Conditions
Hotels may release non-guaranteed reservations after cut-off date
Rates may change due to:
Government policies
Tax structure changes
Seasonal or validity period revisions
Travel agent / tour operator bookings follow contractual terms
4. Safety & Liability
Guests are responsible for personal safety, especially at locations with cliffs, rocky terrain, or water bodies
Hotel and GHS are not liable for injuries, accidents, or losses due to negligence
5. Cancellation & No-Show Policy
Cancellations must be made 90 days prior to arrival
Cancellations within 90 days or No-Show: 100% retention
No-Show for rooms, venues, or food: 100% chargeable
6. Minimum Guaranteed (MG) Attendance & Event Terms
Pax / Rooms as per approved proposal
GST & applicable taxes extra (as per government norms)
Additional requirements subject to availability with 24-hour prior intimation
All beverages must be procured from the hotel only
Extra guests beyond MG charged on actuals
Food Policy:
Preparation for 10% extra over MG
Exceeding 15% may affect quality & service
Menu substitutions allowed with best available options
7. Payment Terms
Mode of Payment: Bank Transfer (BT)
Final settlement: Within 30 days after event
Advances once paid are non-refundable & non-adjustable
Email confirmation = 100% acceptance
If GHS is not a registered vendor:
50% advance for confirmation
Balance 50% at least 7 days before event
Payment in favour of: Global Hospitality Solutions
PAN / TAN to be shared for billing
8. Compliance & Government Regulations
Guests must comply with applicable government health & safety norms
For music / DJ / live events, licenses from PPL, Novex & IPRS are mandatory (client responsibility)
